Shipping policy
PROCESSING TIME
Orders are typically processed within 2–4 business days, excluding weekends and public holidays.
SHIPPING TIME
Once dispatched, orders are delivered within an estimated 8–14 business days, depending on location and carrier performance.
All delivery timeframes are estimates only and are not guaranteed.
SHIPPING DELAYS
Glassly is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Incorrect address details provided at checkout
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Events outside our control
LOST OR STOLEN PACKAGES
Once an order is handed to the carrier, responsibility transfers to the customer.
Glassly is not liable for parcels marked as delivered but claimed as lost or stolen.
ADDRESS ACCURACY
Please ensure your shipping address is correct at checkout. We are not responsible for failed or misdelivered orders due to incorrect address information.
QUESTIONS
For shipping enquiries, contact us at: